COVID - 19
TOGETHER WE CAN DO IT
A MESSAGE TO ALL OUR CUSTOMERS
Following the Prime Minister’s announcement on 23 March 2020, a limited number of our warehousing partners have temporarily ceased shipments due to the ongoing pandemic, therefore we are restricted and unable to ship certain brands. we are still able to ship the majority of our lines as of the 1st May 2020.
The following brands however remain restricted and the information regarding delayed shipment is still valid:-
We would advise you to have this in mind when placing orders as this could lead to a delay in shipment. If this is the case that your order cannot be shipped due to warehouse closure we will email you to inform you of this.
For our partners that are shipping there will be a delayed lead time and the delivery window on our system is purely a guide. We will process all orders within our normal processing time frame but we CANNOT guarantee delivery timeframes of our delivery partners which will be extended in the current climate.
This is an unprecedented time and one that requires full support and collaboration by each and every one of us and your patience at this time is truly appreciated.
You will be pleased to know that our Customer Services Team are currently being set up to support from home wherever possible.
Please send enquiring emails to firstname.lastname@example.org
Thank you and stay safe